Train

Reality-based training

Safety Training

Pain point — Risks of accidents at work

Lack of realistic training exposes staff to serious risks on site. A single accident can halt operations and generate major costs.

A reality-based training for offsite training can help staff spot the risks of accident and identify the right measures.

Benefits

Reduction of accident on site (factory, warehouse, store…)
Staff being well prepared prior to going on site
No operation stopped
Reduced safety training costs (90% reduction of training costs at Alstom — Source: Uptale)

TARGETED USERS: Staff in factories, warehouses, construction sites, laboratories

Augmented Reality Workflow

Knowledge Transfer on SOP

Pain point — Loss of knowledge and know-how when staff is leaving

Knowledge can be lost when experienced staff are leaving the company or a division. A lack of knowledge on SOP with new workers can lead to more machine downtime or even stoppage of operations.

An AR workflow for on-site training can enhance staff capabilities to fix a problem faster.

Benefits

Step-by-step instruction ensuring no step or action is missing
Risk of error down to circa nil
Possibility to enhance the experience sharing assets (video, PDF, image, 3D object)
Possibility to have an interaction with an expert within the workflow
No-code solution, easy to create or amend
Capitalize on rare know-how from within your company

TARGETED USERS: Staff managing machineries, special equipment or heavy vehicles

Reality-based experience

Onboarding

Pain point — Time and cost to onboard new comers

When turnover is high, onboarding takes time and costs money when done properly. New comers are expected to be operational quickly.

A reality-based onboarding experience allows new comers to discover company values and visit specific sites without any travel needed.

Benefits

Time to onboard is reduced significantly (4x faster at TotalEnergies, from 1.5 hours to 20 minutes — Source: Uptale)
Engagement is higher (5x increase in employee engagement at L’Oréal — Source: Uptale)
No need for new comers to visit specific sites in real life

TARGETED USERS: All staff

Reality-based training or Scripted AI Role Play

Shopping Experience

Pain point — Loss of revenue or missed opportunities in store

Lack of product knowledge can lead to a loss of revenue in store. Asking the right questions to a consumer and addressing objections allow to fulfil consumer needs.

A reality-based training or a Scripted AI Role Play can enhance the shopping experience.

Benefits

Learner speaks naturally and the AI interprets their responses to guide them through predefined routes
Improved shopping experience and customer satisfaction
Up-sell or cross-sell can lead to more opportunities to increase revenue
Possibility to script an AI Role Play to master the selling ceremony based on company guidelines
No-code required to create a training experience
Immediate feedback for the learners with Scripted Role Play AI

TARGETED USERS: Staff with direct contact with consumers

Image coming soon

Live AI Role Play

Customer Service

Pain point — Potential brand harm and bad reputation

Staff must be trained to deliver seamless, personalised customer interactions. Customers can sometimes be challenging.

A live AI Role Play with free-flowing conversations allows learners to be well prepared for various situations.

Benefits

Free-flowing conversations with AI-powered avatars that adapt to the learner in real time
Enhanced customer experience
With live conversation, learners can experience « real-life » situations
All key points are being addressed
No-code to create a Live AI Role Play
Immediate feedback for the learners

TARGETED USERS: Staff with direct contact with end-customers

3D modeling VR experience

Cybersecurity

Pain point — Staff unaware of cyber threats

Cyberattacks are increasingly sophisticated and staff are often the first line of defense. A lack of awareness and practical training leaves companies vulnerable to phishing, vishing and other threats.

An immersive VR experience puts staff in real-life scenarios to recognize and react to cyber threats.

Benefits